nb88 Privacy Policy — Your Data, Protected

nb88 collects personal data in the following categories when you register an account, use the Platform, or contact our support team:

• Identity data: full name, date of birth, and national identity number as provided during KYC verification
• Contact data: the mobile number or email address used to register your nb88 account
• Financial data: your bKash, Nagad, Rocket, or other mobile wallet reference used for deposits and withdrawals — stored in encrypted form only
• Technical data: IP address, browser type, device type, and operating system collected automatically when you access the Platform
• Usage data: game history, betting records, session times, and transaction history associated with your account

nb88 uses personal data collected from you only for the following purposes:

• Account management: creating, maintaining, and securing your nb88 account, including password resets and session authentication
• Transaction processing: enabling deposits and withdrawals via bKash, Nagad, Rocket, and other supported payment methods
• Identity verification (KYC): confirming that you meet the age requirement of 21 years or above and that your account details are accurate
• Fraud prevention and security: detecting and preventing fraudulent activity, bonus abuse, money laundering, and other prohibited conduct on the Platform

nb88 processes your personal data on the following legal bases: (a) Contract performance — data processing is necessary to provide the services you have requested by creating an account and using the Platform; (b) Legitimate interests — nb88 has a legitimate interest in detecting fraud, securing the Platform, and maintaining the integrity of the gaming environment; (c) Legal obligation — certain data must be retained to comply with anti-money laundering requirements and other applicable regulations; and (d) Consent — where nb88 seeks to send you promotional communications, it will do so only on the basis of your explicit consent, and you may withdraw that consent at any time through your account settings.

nb88 will not process your personal data for any purpose that is incompatible with the purposes described in this Policy without your prior explicit consent. If you have concerns about how nb88 uses your data, you may contact our support team at any time.

nb88 uses cookies and similar tracking technologies on the Platform for the following purposes:

• Session cookies: these are strictly necessary cookies that keep you logged in during a browsing session and are deleted when you close your browser
• Functionality cookies: these remember your preferences such as language settings so you do not need to re-enter them on each visit
• Analytics cookies: these help nb88 understand how players navigate and use the Platform so that nb88 can improve performance and user experience

nb88 does not use third-party advertising cookies or share cookie data with ad networks. You may disable non-essential cookies through your browser settings, but doing so may affect the functionality of the Platform.

nb88 does not sell or rent your personal data. nb88 may share your personal data with the following categories of recipients only where strictly necessary: (a) Payment processors — bKash, Nagad, Rocket and other mobile wallet providers receive only the transaction references and account identifiers necessary to process your deposit or withdrawal request; (b) KYC and fraud detection service providers — third-party identity verification vendors engaged by nb88 to support its KYC and anti-fraud obligations may receive identity data solely for that verification purpose; (c) Legal authorities — nb88 may disclose personal data to law enforcement or regulatory bodies where required to do so by applicable law or court order.

nb88 requires all third-party service providers who receive personal data to maintain appropriate technical and organisational security measures and to use the data only for the specific purpose for which it was shared. nb88 does not transfer personal data outside the scope of this Policy without your consent.

nb88 retains personal data for the following periods:

• Account data (name, contact details, KYC records): retained for the lifetime of your active nb88 account and for a period of up to 5 years after account closure, as required by anti-money laundering obligations
• Transaction records: retained for a minimum of 5 years from the date of the transaction to comply with financial record-keeping requirements
• Technical and usage data (logs, session data): retained for up to 12 months from collection, then deleted or anonymised
• Support correspondence: retained for up to 2 years from the date of the last communication in a support thread
• Marketing preferences and consent records: retained until you withdraw consent or request deletion, plus a further 12 months for audit purposes

nb88 implements the following technical and organisational security measures to protect your personal data: (a) SSL/TLS encryption on all data in transit between your device and nb88 servers; (b) Encrypted storage of all payment credentials and identity documents; (c) Role-based access controls ensuring that nb88 staff access only the data necessary for their specific role; (d) Automated monitoring for unusual account activity and suspicious login attempts; (e) Regular internal security reviews of data handling practices.

While nb88 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security against all possible threats. If you become aware of any unauthorised use of your account or any security incident affecting your data, please contact our support team immediately at [email protected].

The nb88 Platform is strictly for adults aged 21 and above. nb88 does not knowingly collect personal data from any person under the age of 21. If nb88 discovers that personal data has been collected from a person under 21, that data will be deleted immediately and the associated account will be closed. If you are a parent or guardian and believe your child has registered an account with nb88, please contact our support team immediately at [email protected] so that we can take appropriate action without delay.

The nb88 Platform may display the names and logos of third-party game providers and payment partners (for example Pragmatic Play, Evolution Gaming, bKash, Nagad). These are displayed for informational purposes only. nb88 does not link to external third-party websites from within the Platform, and this Privacy Policy does not apply to any external websites or services that you may access independently.

nb88 is not responsible for the privacy practices of any third-party provider whose name or branding appears on the Platform. If you have concerns about how a specific payment provider or game provider handles personal data, please refer to that provider's own privacy policy directly.

nb88 reserves the right to update this Privacy Policy at any time to reflect changes in our data handling practices, legal obligations, or the services we offer. When material changes are made, nb88 will update the "Last updated" date shown at the top of this page. Where practicable, nb88 will notify registered players of significant changes via their registered contact method. Your continued use of the nb88 Platform after a change to this Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the revised Policy, you should cease using the Platform and may request account closure by contacting our support team.